Ministry of Culture
General Directorate

Regional Directorate of Puglia Museums

Director Luca Mercuri
Via Pier l’Eremita, 25/B, 70122 Bari
+39 0805285231

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The training activity is part of the mission of the Puglia Regional Museum Directorate and is one of the aspects…

For personal use, study and non-profit promotion of cultural heritage ...

The granting of use of state assets to be handed over to the Ministry for Cultural Heritage and Activities...

In addition to the organization of exhibitions, cultural events and promotional initiatives...

The Service Quality Charter is the act by which the museum presents itself to the public through ...

On strike days, the Ministry of Heritage and Cultural Activities and Tourism ensures ...


“We are so sure that cultural heritage is everyone’s story that for years we have the courage to tell it to the little ones … and to the older ones”
The educational purpose is an essential part of the Puglia Regional Museum Directorate’s mission and is one of the main aspects that characterizes all the places of statewide cultural relevance. The Puglia Regional Museums Directorate, also through the work of the Didactic Office, is responsible for transmitting and disseminating knowledge of cultural heritage, in particular by telling the history of the territory and promoting understanding from a historical – artistic, archaeological and landscape point of view.
In collaboration with Universities, research centers, public and private bodies and with schools of all levels, the Management takes care of the cultural education of citizens of all ages, opening up to the active participation of the public and communities, supporting suitable measures to develop heritage education activities and to promote awareness of the value of cultural heritage among young people. The didactic activities planned in the Directorate’s sites are included in the Sed ministerial portal, aimed at getting to know the heritage in relation to schools and the territory.
These activities include technical-artistic laboratories, articulated educational paths, multimedia laboratories, playful-creative laboratories, School-Work projects, now called PCTO, i.e. Paths for Transversal Skills and Orientation, guided tours and laboratory activities aimed not only at school groups but also to other groups / categories of visitors.

For more information or to submit requests:


The Regional Museums Directorate of Puglia, through the educational services of its museums, renews its educational proposal every year. This activity is coordinated by the Educational Services Office of the Regional Directorate of Museums in Puglia.


Internships can be activated with Universities, Schools and Research Bodies and with the other structures with which the Regional Directorate of Puglia Museums coordinates agreements. For more information, contact the Educational Services Office of the Puglia Museums Regional Directorate.


The reform of the national education and training system (Law 107/2015 so-called La Buona Scuola), has introduced important innovations in the field of school-work alternation, making it compulsory for all students of the final three years of each field of study upper secondary school. Please refer to the MIUR website for further information.


For personal use, for study and for the promotion of non-profit cultural heritage, it is possible to photograph works and cultural assets exhibited in state museums without the use of flashes, lights, selfie sticks, tripods and other media.

For the same purposes, photographic reproduction and / or the publication of images is granted free of charge, except for the reimbursement of any material costs incurred by the Regional Directorate of Puglia Museums or by the Museum for reproduction. For other uses, including commercial ones, it is necessary to request authorization and verify the application of a fee issued by the Regional Museum Directorate or by the Museum to take photographs or videos and for photographic reproduction and / or Publication of images of the state cultural heritage.


The granting of use of state assets delivered to the Ministry for Cultural Heritage and Activities and for Tourism is governed by the Code of Cultural Heritage and Landscape. The use of the asset, having assessed the type of event to be carried out, may be subject to a fee; instead, to guarantee the protection of the asset, the stipulation of an insurance policy and a surety policy are always required.

If the concession for use of the spaces involves – because it is carried out outside the ordinary opening hours of the site or due to the particularity of the event – the use of staff inside the museum complex, it is required, in compliance with the agreements stipulated at of national bargaining, a surety policy to guarantee the payment of the amounts due to the staff who will perform activities on behalf of third parties.
The request must be sent to the Regional Museum Management, the body responsible for issuing the authorization.


In addition to the organization of exhibitions, cultural events and promotional initiatives, in order to meet the needs of heritage enhancement and cultural promotion, each museum is required to offer the following services to the public: access, acceptance, on-site ticketing, guided tours and didactic assistance, consultation of archive materials and fruition of scientific activities.
As required by art. 115 of the Code of Cultural Heritage, the so-called additional services can be managed directly or indirectly by entrusting them to private individuals. The procurement of cultural services does not transfer the entire asset management activity, but only the exercise of some ancillary activities. With the granting of a public cultural service, however, the Administration transfers to the concessionaire the tasks of enhancing and managing the cultural property.

Between 2009 and 2010, the Ministry published and updated the so-called Guidelines on the activation and assignment in concession of services to the public in Italian cultural institutes. The Regional Museums Directorates take care of the definition of agreements with other public and private bodies for the management of common instrumental services for the benefit of visitors.


The Service Quality is the act by which the museum presents itself to the public through a concise description of its identity and mission, of the functions and activities it carries out; identifies the services, forms and ways through which users can access them. It therefore performs the dual function of a museum presentation card and a user rights card.

The Charter is a communication and information tool that allows users to know the services offered and to verify that the commitments undertaken are respected, and to express their evaluations also through forms of complaint.


On strike days, the Ministry for Cultural Heritage and Activities and Tourism ensures minimum services for the use of museums and other state cultural sites, according to the agreements defined with the trade unions, deemed suitable by the Guarantee Commission for the ” implementation of Law 182/2015.
In the event of a strike, the use of museums and other places of culture is ensured by opening at least 50% of the spaces ordinarily open to the public, or alternatively according to guaranteed time slots corresponding to 50% of the normal opening hours to the public.

All information and access conditions in the event of a strike are appropriately disclosed through the official websites of the regional directorate and museums and through notices in the places concerned. As unforeseeable variations may also occur during the strike, museum visitors are invited to consult the information channels indicated before making the visit.

Are you looking for more information? Visit our section dedicated to faq