Services

“We are so sure that cultural heritage is everyone’s story that for years we have the courage to tell it to the little ones … and to the older ones”
The educational purpose is an essential part of the Puglia Regional Museum Directorate’s mission and is one of the main aspects that characterizes all the places of statewide cultural relevance. The Puglia Regional Museums Directorate, also through the work of the Didactic Office, is responsible for transmitting and disseminating knowledge of cultural heritage, in particular by telling the history of the territory and promoting understanding from a historical – artistic, archaeological and landscape point of view.
In collaboration with Universities, research centers, public and private bodies and with schools of all levels, the Management takes care of the cultural education of citizens of all ages, opening up to the active participation of the public and communities, supporting suitable measures to develop heritage education activities and to promote awareness of the value of cultural heritage among young people. The didactic activities planned in the Directorate’s sites are included in the Sed ministerial portal, aimed at getting to know the heritage in relation to schools and the territory.
These activities include technical-artistic laboratories, articulated educational paths, multimedia laboratories, playful-creative laboratories, School-Work projects, now called PCTO, i.e. Paths for Transversal Skills and Orientation, guided tours and laboratory activities aimed not only at school groups but also to other groups / categories of visitors.

For more information or to submit requests: drm-pug.servizieducativi@cultura.gov.it

For personal use, for study and for the promotion of non-profit cultural heritage, it is possible to photograph works and cultural assets exhibited in state museums without the use of flashes, lights, selfie sticks, tripods and other media.

For the same purposes, photographic reproduction and / or the publication of images is granted free of charge, except for the reimbursement of any material costs incurred by the Regional Directorate of Puglia Museums or by the Museum for reproduction. For other uses, including commercial ones, it is necessary to request authorization and verify the application of a fee issued by the Regional Museum Directorate or by the Museum to take photographs or videos and for photographic reproduction and / or Publication of images of the state cultural heritage.

In addition to the organization of exhibitions, cultural events and promotional initiatives, in order to meet the needs of heritage enhancement and cultural promotion, each museum is required to offer the following services to the public: access, acceptance, on-site ticketing, guided tours and didactic assistance, consultation of archive materials and fruition of scientific activities.
As required by art. 115 of the Code of Cultural Heritage, the so-called additional services can be managed directly or indirectly by entrusting them to private individuals. The procurement of cultural services does not transfer the entire asset management activity, but only the exercise of some ancillary activities. With the granting of a public cultural service, however, the Administration transfers to the concessionaire the tasks of enhancing and managing the cultural property.

Between 2009 and 2010, the Ministry published and updated the so-called Guidelines on the activation and assignment in concession of services to the public in Italian cultural institutes. The Regional Museums Directorates take care of the definition of agreements with other public and private bodies for the management of common instrumental services for the benefit of visitors.

On strike days, the Ministry for Cultural Heritage and Activities and Tourism ensures minimum services for the use of museums and other state cultural sites, according to the agreements defined with the trade unions, deemed suitable by the Guarantee Commission for the ” implementation of Law 182/2015.
In the event of a strike, the use of museums and other places of culture is ensured by opening at least 50% of the spaces ordinarily open to the public, or alternatively according to guaranteed time slots corresponding to 50% of the normal opening hours to the public.

All information and access conditions in the event of a strike are appropriately disclosed through the official websites of the regional directorate and museums and through notices in the places concerned. As unforeseeable variations may also occur during the strike, museum visitors are invited to consult the information channels indicated before making the visit.